Gaming on Xbox consoles has become an essential part of our entertainment routine. However, encountering errors like the Xbox Error Code 0x87e11838 can be frustrating and can interfere with the gaming experience.
This error code usually occurs when there is an issue with your Xbox Live account or your console’s network connection. It’s important to fix this error as soon as possible to avoid any further disruptions to your gaming sessions.
In this blog post, we’ll guide you through the troubleshooting steps to fix the Xbox Error Code 0x87e11838, including how to check the Xbox Live service status, restart your console, check your network connection, clear the Xbox cache, and check your Xbox Live account.
Additionally, we’ll provide some helpful tips to prevent this error from happening again in the future. So, let’s get started and resolve this error code once and for all!
Ways to Resolve Xbox Error Code 0x87e11838
Step 1: Check Xbox Live Service Status
Before diving into troubleshooting steps, it’s important to check the Xbox Live service status to make sure there isn’t a widespread issue that is causing the error. You can do this by visiting the Xbox Live Status page. If the service status is “Limited” or “Down,” then there is likely an issue on Xbox’s end, and you’ll have to wait for them to resolve it. If the status is “Up and Running,” then the error is likely specific to your console and can be resolved by following the steps below.
Step 2: Restart Your Xbox Console
The first and most straightforward troubleshooting step to fix the Xbox Error Code 0x87e11838 is to restart your console. To do this, press and hold the Xbox button on your console for 10 seconds until it turns off. Wait a few seconds, then turn your console back on. It’s important to wait for the console to fully shut down before turning it back on, as this ensures that any temporary issues are cleared from the system.
Step 3: Check Your Network Connection
Another common cause of the Xbox Error Code 0x87e11838 is a problem with your network connection. To check your network connection on Xbox console, go to Settings > Network > Network settings. From here, you can view your network status and troubleshoot any connection issues.
If you’re experiencing network connection issues, there are a few things you can try to fix the problem. First, try resetting your router by unplugging it from the power source, waiting a few seconds, and then plugging it back in. You can also try checking all cables and connections to ensure everything is securely plugged in. If the problem persists, contact your internet service provider or router manufacturer for further assistance.
Step 4: Clear the Xbox Cache
Clearing the Xbox cache can also resolve the Xbox Error Code 0x87e11838. The cache is temporary data stored on your console, and clearing it can help fix any issues caused by corrupt data. To clear the Xbox cache, follow these steps:
- Press and hold the power button on the front of the console until it turns off completely.
- Unplug the power cord from the back of the console and wait for at least 10 seconds.
- Plug the power cord back in and turn on the console.
After completing these steps, the Xbox cache should be cleared, and any temporary issues should be resolved.
Step 5: Check Your Xbox Live Account
If none of the above steps resolved the issue, the problem might be with your Xbox Live account. To check your account status, go to account.microsoft.com/services/xbox. From here, you can check the status of your Xbox Live subscription and make sure it’s up to date.
If your account is having issues, try updating your account information or renewing your subscription. If
you’re still experiencing the Xbox Error Code 0x87e11838 after trying all the steps above, contact Xbox support for further assistance. They’ll be able to provide you with additional troubleshooting steps or escalate the issue if needed.