How to Write Business Case | Example & Templates [Solved]

Communication is the goal of the business case. As a result, each section should be written in the target audience’s language. Furthermore, it should only include enough data to aid decision-making. A business case is a document that you use to demonstrate to your client, customer, or stakeholder that the product you’re presenting is a good investment. The methods to crafting one that will persuade them are outlined below.

What is a Business Case?

A business case is created at the early phases of a project and contains the why, what, how, and who information needed to determine whether the project is worth pursuing. When undertaking a project, among the first things you should learn is the advantages of the proposed business change and how to convey those benefits to the company.

The proposed research will simply comprise an outline of the project: business vision, business need, projected benefits, strategic fit, goods generated, general estimates of time and cost, and influence on the company.

The business case, on the other hand, is significantly more detailed and should be evaluated by the project sponsor and key stakeholders before being approved, rejected, canceled, postponed, or changed. It is initially produced during the project start phase.

The business case may need to be developed further as part of a comprehensive study, depending on the magnitude of the company’s transformation. As a result, it should be built in stages to avoid squandering time and money on the unrealistic.

What is the need for Business Case?

In order to prepare the business case, you must first assess:

These project concerns are crucial to the business case. They describe the existing situation’s difficulties and the advantages of the new company strategy.

The business case combines the current situation’s benefits, drawbacks, expenses, and risks with the project’s future vision so that senior management may determine whether or not to proceed.

Many initiatives begin as a foggy stroll, which is great in and of itself, but never sees the light of day or stutter aimlessly for too long because the scope, time-scale, cost, and advantages are not sufficiently specified during the early phases of the project.

How to Write a Perfect Business Case?

Communication is the goal of the business case. As a result, each section should be written in the target audience’s language. Furthermore, it should only include enough data to aid decision-making. Keep the following in consideration while creating a business case:

  1. Be concise and just say what is absolutely necessary.
  2. Make it engaging, straightforward, and succinct.
  3. Conjecture should be avoided, and jargon should be avoided as far as possible.
  4. Describe how you see the future.
  5. Demonstrate the project’s worth and advantages to the company.
  6. Ensure that the style and readability are consistent.
  7. The business case must be prepared by the project sponsor.

However, a Business Case should be developed with input from all members of the relevant team. Subject matter experts from other departments, such as finance, HR, IT, and service delivery, can also give specialized knowledge.

Those creating the business case should have a solid grasp of the project’s goals and be able to use the business case template to combine the many and possibly complicated plans into one document.

Is it worthwhile to carry with the Business Case?

What is your motivation for launching a project? You’re probably doing it because you’re trying to address an issue.

Typically, the issue is anything that prevents you from reaching your objectives. So it appears that a project is about attaining objectives, and your objectives will not be fulfilled unless you address the problem (or opportunity or circumstance.)

To determine whether a project is worthwhile, you must answer four basic questions:

  1. What are your objectives?
  2. What’s keeping you from achieving your objective?
  3. How much modification is required to solve the issue?
  4. Are you certain that this will fix the issue?

Are you able to respond to these questions quickly? Do you have any proof to back up or contradict your claims?

Otherwise, it may not be worthwhile to begin a Business Case.

Business Case Templates

The four steps to developing a business case template for your idea are outlined below.

The following four sections make up the document:

  1. Summary of the Report
  2. Finance
  3. Definition of the Project
  4. Project Management

1) Summary of the Report

Depending on the length of the business case, a high-level overview of the project may be included.

The executive summary is the first and last written component of the business case. It’s a condensed version of the complete business case. It delivers essential project information to the reader in a concise manner and tells the full tale.

The importance of first impressions cannot be overstated. Make sure you get this properly!

2) Finance

The successful business case’s financial part is largely for people who authorize financing. This, as well as the first half of the project description, will be of interest to the finance department.

Financial Appraisal

A financial appraisal’s objective is to:

Analysis of Sensitivity

Sensitivity analysis is concerned with project risk and looks at alternative futures by calculating the impact of altering values on project outcomes or assumptions.

Sensitivity analysis, in fact, allows the project accountant to play around with various possibilities.

3) Project Definition

The project sponsor, stakeholders, and the project team will use this section of the business case the most. It addresses the majority of your project’s why, what, and how questions.

Information on the background

This section’s goal is to provide a comprehensive overview of the business case and project. It should provide a brief description of the challenge, opportunity, or change in circumstances that led to the project or business transformation.

Refer to relevant initiatives, projects, research, or business strategies as necessary.

The goal of the company

This section explains why you’re working on the project. The following questions are addressed by the business objective:

Benefits and drawbacks

The financial and non-financial benefits are described in turn in the benefits and limits section. The goal is to demonstrate why you require a project.

For example, to:

Any restrictions should be included in the business case since they pose a risk to the project.

Identification and selection of options

Determine possible solutions to the problem and describe them in sufficient detail for the reader to comprehend them.

If the business case and suggested solution make use of technology, for example, make sure to clarify how the technology is employed and include a glossary of words. Due to the fact that most issues have many answers, and options assessment is frequently required. This will look at the many options and propose the best one.

The options assessment will most likely comprise a large list of options and will cover a wide range of possibilities when drafting the initial business case. A variety of ideas will be discarded as the project progresses. A do-nothing or benchmark option may be included in the final business case’s short selection of three to five choices.

Interdependencies, scope, and influence

This part of the business case template explains the work required to achieve the business goal and specifies the project’s business functions.

Additionally, the scope and limits of the project should be stated in the project scope, effect, and interdependencies section. It explains what is included and what is not, as well as the main project interrelationships. It is critical to include the failure of other connected projects in the business case and demonstrate how such dependencies result in benefits.
a rough plan

The project’s outline plan summarises the project’s major tasks and overall timeframe (project timeline).

The project should ideally be broken down into stages, with critical decisions made before each one. Answer the following questions in this section:

The key deliverables are listed in this outline plan, which also contains a brief project description and accountabilities for each action.

Evaluation of the market

It is critical that the business case offers its readers a comprehensive examination of the company context, including market analysis. To put it another way, make the underlying economic interests clear.

As a result, the market analysis should demonstrate a thorough grasp of the market in which your company works.

Incorporating a PESTLE (political, economic, social, technical, legal, and environmental) study is an excellent place to start.


Assessment of the dangers

The risk assessment highlights the project’s major risks and opportunities, as well as how they are dealt with. The risks should include those that may occur as a result of your project or the organization’s capacity to deliver change.

The following questions are addressed in this section:

Methodology for the project

The project approach explains how the project will be approached. That is the manner in which the job is completed.

A project that outsources much of the work, for example, is likely to take a different strategy than one that creates an in-house solution.

Purchasing policy

This section explains how a project will be funded and if the company should buy, lease, or outsource before making a purchase.

Furthermore, the purchasing plan should specify the method of purchase. A structured procurement procedure may help you save time and money while also lowering the risk of your project.

4) Project Management

The last section of the business case template is of most interest to the project manager, project team, and managers responsible for delivering work to the project. This project organization section describes how the project is set up.
Project governance

This section of the business case template shows the reader how the project is structured and the different levels of decision-making. Usually, a business will already have implemented a project governance framework that will support the project through each stage.

If your organization does not use a structured project management process framework use this section to include:

Reporting on Progress

Finally, the business case should specify how project progress is tracked and how the project board is kept informed about the project’s development. At regular intervals, the project manager usually achieves this by writing a brief progress report or highlight report.

How to manage the Business Case?

Throughout the project’s lifetime, the finalized business case gives structure to the project and project organization. As a result, it should be used frequently for reference rather than being put on the shelf.

As a result, at critical times during the project, the project sponsor and project board should review and update the business case to ensure that the project is still viable and the reasons for undertaking it are still relevant. In order to prevent wasting time and money, the review should take place before commencing a new stage.

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