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Airtel, Jio and Vi users can now convert their physical SIMs into eSIMs

Users of Airtel and Jio will use eSIMs to protect their prepaid and postpaid physical SIM cards. For postpaid customers, Vi has this service available.

A digital SIM that is installed within the smartphone of consumers without using a physical SIM on eSIM activated devices is an eSIM or an embedded Subscriber Identity Module.

Airtel and Jio prepaid can turn their physical SIMs into eSIMs, as well as
postpaid clients with compatible smartphones, whereas only Vi postpaid clients, can get an eSIM.


On an eSIM-enabled computer, users can digitally download the Jio SIM profile remotely. As of now, Apple, Samsung, Google and Motorola have compatible devices supported by Airtel, Jio and Vi with eSIM services.

To be compliant with the eSIM, Apple users need to get an iOS update which is 12.1 or higher.

How to convert physical SIMs to eSIMs

For Jio users

By sending an SMS from the smartphone that has Jio SIM active and completing the profile setup process on the eSIM device, Jio users can cover their physical SIM to eSIM or switch Jio eSIM from one device to another device.

IPhone Xs, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE 92nd generation), iPhone 12 Mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, are the compatible devices listed in Apple’s Jio FAQ.

Jio’s eSIM is compatible with the following Samsung phones: Galaxy z Flip, Galaxy Fold, Galaxy Note 20 Ultra 5G, Galaxy Note 20, Galaxy Z Fold 2, Galaxy S21 5G, Galaxy S21+ 5G, Galaxy S21 Ultra 5G. Motorola Razr and Motorola Next GenRzr 5G and Google Pixel phones are compatible with Google Pixel 3, Google Pixel 3XL, Google Pixel 3A, Google Pixel 3A XL, Google Pixel 3A XL, Google Pixel 5G and Google Pixel phones.

Only by visiting your nearest Jio store, Rely Interactive, or Jio Retailer
with your proof of identity and photograph can the eSIM profile be reactivated.


For Airtel Users

By sending a registered SMS eSIM e-mail id to 121, Airtel users can convert their physical SIM to eSIM.

Airtel states that users would get an SMS from 121 verifying the start of the procedure if your email ID is correct. To validate the eSIM update request within 60 seconds, users will have to respond with “1”.

Once the confirmation is received from users with a legitimate email, they will have to validate the call, unless, according to Airtel, the SIM change request is canceled.

Upon consenting to the call, users will receive a final SMS from
121 about the QR Code they will receive on your registered email ID. Users will get a QR code on their email ID afterward. In order to have their eSIM working, which takes two hours, they will have to search this QR code.

The QR code can be searched by Apple users by pressing ‘Config’ > ‘Mobile Data’ > ‘Add Data Plan’ > ‘Check QR code’ on the
received mail (Make sure your phone is linked to your mobile data/Wi-Fi when scanning) > Mark eSim (Under “Label for your new plan” Section).

For Vi Postpaid Users

In order to start the activation process, Vi postpaid users must
also obey a similar process and are expected to send an SMS.

Email id to199 was registered by SMS eSIM to begin the process. A confirmation SMS is issued from users with a valid email ID.
To validate the eSIM change order, respond with ‘ESIMY’.

If your SMS has been confirmed, you will get another 199-year-old SMS requesting you to give consent via a call. Upon giving your consent to the call, users will receive a final SMS reply that you will receive on your registered email ID about the QR Code.

When checking the QR code, users must make sure that their handset is linked to Wi-Fi or cell internet.

Click ‘Setup’ > ‘Network & Internet’ > ‘Cell Network’ > ‘Download SIM instead’ > click ‘Next’

Scan the QR code received by post and obey the phone prompts.

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